Read about why our guests love Ski Rider
We were at Ski Rider September 2018 and couldn’t have asked for more. It was my first time holidaying with my children aged 10,13 and 14 by myself and everything about the holiday was easy. The prebooked equipment hire and shuttle bus was awesome, as was the basic accomodation and delicious food. Also special mention to Liz at the front desk who made managing a sick child and organisiong the other 2 easy so, when it could have been a disaster. We will definitely be back next year, more than likely with other families tagging along. Thanks for providing my children with an amazing first time ski experience, It was perfect.
Fantastic place to stay. We had the best family holiday at the snow, thankyou. From the dining area staff to the hire staff, (who put up with me changing my boots daily) were all amazing, friendly and helpful. An extra thankyou to Liz in reception who went above and beyond to make our stay extra special! Thanks so much.
One of the best place I have stayed at while coming to the snow. I would even say it is one of the best places I have stayed anywhere. My family and children really loved our stay. Excellent service, the staff were very friendly and very helpful. The food was excellent and the rooms were warm and comfortable. The price was excellent value for money. The chalet really provides an excellent community feel. I would highly recommend this resort to anyone and any family.
The staff are amazing. Everyone is very friendly and go above and beyond to make your stay the best. The rooms are clean and warm. The food is very delicious. Ski Rider is very children friendly and our children loved the games room. Thanks for making our 1st visit so enjoyable. We will be back.
My son & myself have stayed at the Ski Rider three times in the last five years. It has always been awesome but I really think it gets better every year. All the staff are welcoming & warm and always cheerful. We had a plumbing issue one night & the staff along with Roxanne couldn’t do enough for us. I run a building business on the Gold Coast. I know how important good staff are not to mention how hard it is to find a good Manager. Congrats to Ski Rider – you have good staff & a brilliant General Manager – Roxanne.
Every staff member is friendly, helpful & goes out of their way to ensure our time is fantastic. We have had three years here and will be back again. It’s wonderful to be surrounded by people who smile, greet us with positive comments & who genuinely look happy.
All the staff were helpful & friendly. A special mention to Luke from the Dining Room who was always friendly & smiling even though he was injured. He remembered us from last year as well. Most impressive. The staff in equipment hire were helpful with our 2 year old to get fitted for skis & boots. The chefs were great with accommodating our daughter’s food allergy.
We have been very happy with our stay at Ski Rider. Staff and services have been excellent. We’d like to say a special thank you to Lauren. Her customer service was incredible and she took the time to remember the little things. Her warm presence and attentiveness made it seem like we weren’t talking to a stranger, but a friend.
Our first time staying at Ski rider and the experience has been amazing, thank you. The staff made us feel welcome and they were very accommodating. All questions/enquiries were addressed and all staff regardless of their department or section went above and beyond to provide exceptional service. Nothing seemed a big ask, staff were ready & willing to assist. My partner caught a cold & losing her voice and without even asking, Jackie from Bistro offered her lemon & honey to take back to the room. Very impressed. Thank you for the wonderful experience. We will be back for more.
My dad and I stayed here for 5 days last week and it was phenomenal. Extremely friendly staff and community feel, great facilities, and warm rooms. Food was incredible, and the staff were so accomodating with vegan food. There was always something available that was tasty and impressive. I was blown away, thanks so much Ski Rider!
Just had a week at Ski Rider with my wife and a good friend.First time for two of us at Ski Rider.
Brilliant. Staff were exceptional, food was awesome, shuttle to and from Perisher & Smiggins was easy to catch.
Hire of ski gear seamless and good quality gear.
Rooms small but clean,bed and pillows comfortable.
Would highly recomend staying at Ski Rider and will definitely be back.
Hi Team. Had the pleasure of staying with you last Sunday, Monday & Tuesday. This was my second experience with you and I must say the highest commendation to your staff, without exception the most positive bunch of people and delightfully professional. Well done to all!
My three sons and I thoroughly enjoyed our 4 night stay at Ski Rider. The rooms are small but warm and cosy. The staff are amazing – young, cheerful and enthusiastic. Everyone from reception to wait staff to equipment hire staff were a delight to deal with. I have rarely experienced such exceptional service in Australia. Luke in the dining room was particularly helpful.
Breakfast and dinner were of good quality and served in an efficient manner at the buffet. Occasionally there was a queue but we were there during the busy school holiday period. Overall a very positive experience! Thank you.
My friend and I stayed at Ski Rider last week with our young children (two 5 year old boys, two 3 year old boys and a 6 month old baby). I would just like to feed back some praise for your staff, who were so kind and helpful to us during our stay. We frequently had our hands full, but the dining staff were always on hand to help carry trays, fetch a highchair, entertain the baby and then clean up our awful mess with a smile! The bus drivers were also friendly and helped us lift all the kids and gear on and off the bus. We were so thankful for the help, and the kindness shown by the staff. It made our stay so much more pleasant, and made our mums and kids ski trip not only possible, but also enjoyable!
The best snow trip I’ve ever had staff and management were awesome food was sensational shuttle buses regular could not be happier wouldn’t go any where else big thank you to Roxanne and your team love you guys